Title: Patient/Member Educator, RN
Location: San Diego, CA
Collaborates with other educators, managers, physicians, and other healthcare providers to develop, design, deliver and evaluate/improve education strategies and programs/classes based on member/patient and needs, as well as department, organizational goals/objectives and regulatory needs.
Essential Functions:
- Conducts educational needs assessments to design and develop programs to meet regulatory requirements and organizational, departmental needs.
- Coordinates implements and evaluates programs.
- Communicates and markets education programs to a broad target audience using appropriate methods, and based on identified/assessed needs.
- Makes assessment of physiological and /or functional status using protocols, initiates appropriate interventions.
- Develops individualized member/patient/family education plan focusing on self management, delivers member/patient/family education (individual or group) specific to disease state.
- Provides direct group or one-on-one health education services to members and the public.
- Reviews and recommends high quality, culturally appropriate written and audio visual health content.
- Consults with physicians and other health care providers re: member/patient specific clinical and health related issues and education needs.
- Participates in multi disciplinary care teams and committees.
- Collects data; plans and prepares reports for performance improvement and/or quality assurance audits.
- Makes recommendations for cost/quality strategies, works within budget.
- Serves as expert clinical resource to staff and departments in defining and meeting educational, clinical, quality and cost outcomes and performance measures.
- Participates in establishing department policies and protocols that support regulatory standards (JOINT commission, NCQA, MediCal).
Qualifications:
Notes:
May need to travel to other OB/gyn locations
Hours will need to be adjusted to the needs of the department/patients
Basic Qualifications:
Current California RN license required.
Bachelor's degree or equivalent experience (usually 4 years) required;
Previous teaching experience required or previous recent experience in education in clinical service area (usually two to five years.)
Adult learning and behavior change knowledge required.
Demonstrated ability to utilize interpersonal, written and verbal communication skills and group facilitator/process skills.
Computer literacy required.
Preferred Qualifications:
Two (2) years clinical experience working with patients with diabetes.
Previous case management experience preferred.
Ability to work independently and to problem solve.
Ability to work well in teams and with other disciplines.
Class presentation skills preferred.
Effective written and oral communication skills.
Strong assessment, care planning, intervention and evaluation skills.
Working knowledge of KPHC, POINT and MicroSoft Office Suite preferred.
